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6+
“Unicorns” empowered by Helpware
100+
of the top Cloud and Saas platforms
100%
retention of “start-up” customers
40%
average growth we drive with our start-up partners
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People, Automation, and Security

Our solutions deliver the people, automation, and security that align with your unique needs. We design, integrate, manage, and continually innovate to expand your brand and build market-leading client experiences.

Helpware expertise

Core Services

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OUR BENEFITS

What sets us apart?

Transformative

Our focus is on your key performance indicators, and also on clearly defined service level agreements. We focus on transforming experience at the personalized human level by combining the right technology through integration and bringing your business workflow to life with caring, passionate people focused on the why in each interaction.

Strategic

Our technology supports continuous analysis, progress monitoring, and strategic development of innovative solutions to drive startups’ competitive advantages. We use consumer behavior data to create better, faster, rewarding experiences during your consumers' interaction — across all channels.

Purpose Driven

Our human touch and culture focus integrated with top technology delivers the heightened brand awareness startups need. We empower our custom teams to work alongside automation, adding a human element and empathy to marketing messaging.

Future Focused

Our ability to flex, expand, and adapt allows us to drive results in fast-paced markets and support startups’ high growth goals. We embrace full integrations and applied human touch to streamline marketing processes and serve up better, more rewarding experiences for customers and employees through all phases of scale.

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Human in the Loop

Integrated and Empowered Start-Up Services

Our ML-enabled system dynamically recruits and matches talent best suited to the task at hand. We continually analyze tasker expertise, historic performance, and cognitive abilities in 50+ languages across 70+ countries to ensure tasker-project fit. By finding the right people quickly, algorithmic matching allows us to optimize costs, mitigate bias, and ensure balanced semantic representation for your models.

Platform

Helpers

Social Media
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CRMs
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Payment Platforms
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PayPal-logo
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OUR PROVEN APPROACH

Executing Experience Beyond Expectation

1

Onboarding

Your onboarding manager helps you build your team using a proven project management approach (roadmap, recruit, process, train, and launch).

2

Sourcing

Your recruiting team combines sourcing and headhunting to interview, test, and curate your custom-tailored team.

3

Training

Your training team facilitates and builds training documentation with you and creates a certification plan with your team.

4

Production

Your custom team is 100% dedicated to you. They are assigned a manager, and we continually monitor KPIs and goals.

5

Continuous improvement

You are assigned a customer support manager to partner with you on continuous improvement and help you project manage your work and team.

6

Growth

You can accelerate growth, level up production, increase efficiency, and improve your bottom line.

OUR GREATEST ASSETS ARE

Our Clients

HAPPY CUSTOMERS

Clients Reviews

5.05.0

The in-house team is happy with the quality of work and the customer service they've received. Helpware has met all needs, while their readiness to take on all kinds of projects and execute everything on time made them a reliable partner.

5.05.0

Helpware's collaboration with the client helps them in saving a lot of time. The team has been accommodating to feedback and have improved communications across all teams. The team leaders meet with the client weekly. Furthermore, Mexico and Kiev meet ups are daily.

5.05.0

Since partnering with Helpware, the client has seen a boost in overall productivity and efficiency. The team learns and works fast without compromising quality. Their communicative and proactive attitude continues to pave the way for a long-term partnership. 

HELPWARE HIGHLIGHTS

News And Press Releases

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15 Software Development Metrics Every Data-Driven Team Needs
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12 Best Customer Experience Tools to Use for Your Business in 2024
12 Best Customer Experience Tools to Use for Your Business in 2024
Did you know that 86% of shoppers are willing to pay more for great customer service? Yeah, customer service really counts—70% of their decision to buy depends on it! It doesn’t stop after they buy, either. How you handle things after the sale can ...
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