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80%+
of all businesses will require AI operations in the next year
17%

of US jobs will be replaced by AI thru 2025

9 of 10
leading unicorn and tech companies invest in AI
100%
of AI operations fail to scale without surgical integrations and API
AI-Operations1

Efficient Growth at Scale

Helpware’s outsourced AI operations support all human data labeling and interpretation for the latest in all things AI.

We offer AI business process outsourcing that provides you the humans in the loop to ensure accurate data from Image Processing, Video Annotation, Data Tagging, Data Digitization, and Natural Language Processing (NLP).

HELPWARE SERVICES

Transformative AI Operations

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Image Processing

Our Image Processing services combine advanced algorithmic technology with a human touch, machine learning, and computer vision to process large volumes of pictures easily and quickly. The strategic integration to consume images with applied human touch expedites the speed of large volume data processing and the outcome quality. No matter the task: object detection, face recognition, and text, the Helpware platform is built for scale.

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Video Annotation

Our Video Annotation services allow us to label and categorize videos and images at scale and set up systems for deep learning and more advanced automation. Our frame-to-frame object outlining expedites training of AI models for continued deep learning and more accurate results. We specialize in a bounding, lines and splines, polygons, landmarks, labeling/tagging, classification, and event tracking.

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Data Tagging

Data Tagging allows Helpware to enhance the quality and productivity of your AI and ML solutions. By establishing a process that defines success based on performant outcomes, we power successful data models. We identify training data needs, ensure coverage across different processing requirements and sources, and mitigate potential bias due to the lack of diverse datasets. We differentiate incorporating the right human in the loop diversity among contributors to avoid bias.

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Data Digitization

Our AI Data Digitization services are a core enabler of digital transformation across several industries. It helps clients become more innovative, more flexible, and more adaptive than ever. Digitally transforming business and processes are core to driving exponential growth for clients.

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Data Gathering

Our Data Gathering services collect data from any type of source: full-stack integrations, custom API, flat file, platform connectors. At Helpware we provide the right human interaction with the right technology to both enrich and understand your data. Our solution, platform, and the process will empower more practical applications and data models that we can build to help you better understand and expand your business.

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Natural Language Processing (NLP)

As algorithms advance in the understanding of the natural language, it is vital to capture data in a way to empower the proper training through annotation. Our teams have experience working with structured and unstructured data in named entity recognition, sentiment analysis, text summarization, aspect mining, topic modeling, and machine translation. We drive the collection and quality enhancement across your language inputs to drive outcome-based learning.

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Human in the Loop

Integrated and Empowered AI Operations

Our approach to AI Operations allows dynamic integration regardless of your social, in-house, or user platform. We consume and drive personalized transactional processing at every step along with your data and content journey. Leveraging the best tech stack, we put the right people in the loop at exactly the right time to transform your content control.

Platform

Helpers

Social Media
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Cloud / Remote storage
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CRMs
Salesforce.com_logo
HubSpot_Logo
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OUR BENEFITS

What sets us apart?

Transformative

Our focus on transformation is powered by removing barriers that you face in your process. Blockers in providing the right input and quality are on top of our minds. We use integrated automation to effectively personalize the experience and quality of your data. Interjecting the right human intelligence to power your AI is how we transform.

Strategic

Our technology approach, tying prospective data integration and applied API for human tasks, supports continuous content verification analysis, progress monitoring, and strategic development of innovative solutions based on your exact need. We are channel and consumption agnostic — we work with you and your system to apply the right solution.

Purpose Driven

Our human touch and culture focus integrated with top technology drivers actually provides an outcome-measured service that goes hand in hand with strengthening your brand. We empower our custom teams to work alongside automation, adding a human element and empathy to content quality.

Future Focused

We understand your trajectory and speed of growth. We have a proven ability to flex, expand, and adapt in fast-paced markets. We embrace the use of custom integration, amazing people, and AI-powered automation to streamline all processes and expedite results.

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OUR PROVEN APPROACH

Executing Experience Beyond Expectation

OUR PROVEN APPROACH

Executing Experience Beyond Expectation

1

Onboarding

Your onboarding manager helps you build your team using a proven project management approach (roadmap, recruit, process, train, and launch).

2

Sourcing

Your recruiting team combines sourcing and headhunting to interview, test, and curate your custom-tailored team.

3

Training

Your training team facilitates and builds training documentation with you and creates a certification plan with your team.

4

Production

Your custom team is 100% dedicated to you. They are assigned a manager, and we continually monitor KPIs and goals.

5

Continuous improvement

You are assigned a customer support manager to partner with you on continuous improvement and help you project manage your work and team.

6

Growth

You can accelerate growth, level up production, increase efficiency, and improve your bottom line.

OUR GREATEST ASSETS ARE

Our Clients

HAPPY CUSTOMERS

Clients Reviews

5.05.0

The Helpware team is enthusiastic, contentious, and action-oriented. The team is highly motivated to assist us in whatever form necessary, and they always help us on time and with immense enthusiasm. The agents are bright, curious and driven, and it’s been my experience that everyone on the Helpware team cares deeply about the customer’s experience. I am consistently impressed by their resilience, kindness, and caring, in addition to their bias to action, which is a DoorDash core value as well! I’m thrilled to be partnering with them, and I highly recommend Helpware as a customer support solution provider.

5.05.0

The in-house team is happy with the quality of work and the customer service they've received. Helpware has met all needs, while their readiness to take on all kinds of projects and execute everything on time made them a reliable partner.

5.05.0

Since partnering with Helpware, the client has seen a boost in overall productivity and efficiency. The team learns and works fast without compromising quality. Their communicative and proactive attitude continues to pave the way for a long-term partnership. 

HELPWARE HIGHLIGHTS

News And Press Releases

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Today's financial industry is in the midst of a massive shift as consumers turn to the fintech sector for personalized finances without traditional fees. In fact, fintech is one of the world's fastest-growing markets, with an annual growth rate of ...
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The Nexus of Employee Satisfaction and Productivity
A happy worker is a productive worker. This should seem like common sense! Employee satisfaction and productivity go hand-in-hand, which is why employers should always keep an eye on their workers’ satisfaction. Not to mention, happiness is ...
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Helpware expertise

Core Services

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