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GEORGIA in numbers
Exciting statistics for growth and opportunities
Take advantage of Georgia’s potential for your business growth.
7th
in Ease of Doing Business
60%
under the age of 35
7000+
employed in BPO
24,000
Graduates annually
Diverse and Expert Talent Pool
Georgia is home to a wealth of highly skilled professionals, especially in IT, SaaS, and Customer Experience (CX). This is due to the country's dedicated investment in education and training in these high-demand tech sectors. If you are looking for experts skilled in the latest technological advancements, Georgia is your prime destination.
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Competitive Cost Advantage
Georgia stands out for its cost-effective solutions, especially when it comes to labor costs, while still maintaining high quality. This economic benefit makes it an appealing choice for companies seeking to make the most of their investments, maintain high standards, and tap into a skilled workforce without overstretching their budgets.
Ideal Time Zone Connectivity
Georgia's time zone is a strategic plus, offering convenient working hours for both European and Asian markets. This geographical advantage means smoother, more efficient collaboration with global teams, making it easier to work across different continents without the hurdles related to the time difference.
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Gateway for Global Business
Georgia’s unique location makes it a prime hub for global business operations as it is nestled between the East and West, providing easy access to international markets and enabling efficient logistics and communications. It's an ideal spot for companies looking to expand their reach into both European and Asian markets.
Georgia Showcase
Discover the dynamic environment at Helpware's Georgia site, a place where advanced tech and human creativity converge.
Georgian TALENTS
Available Services
We have a team of skilled and committed professionals offering diverse services.
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Customer Support
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Our CSRs in Georgia ensure exceptional customer experience for customers across all channels.
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Data Annotation
We offer services for “human annotation” of datasets at scale and our team of experienced annotators uses advanced techniques to accurately label data.
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AI Operators
Our team will ensure your AI model outputs are relevant, valid, and complete by carefully spotting errors and inconsistencies.
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Social Media Support
Social networks make a convenient platform for interaction with customers. We ensure this communication is smooth and efficient.
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Back-office
Our back-office solutions offer superior administrative support, allowing our clients to experience smoother and more efficient processes.
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Sales support
Our team is trained to assist in lead generation and the necessary sales support to help you achieve your sales goals.
Voice Support
Traditional phone and video calls remain popular for their personal touch, offering direct, empathetic solutions to customer issues.
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Non-voice Support
We offer 24/7 customer support through chat, email, SMS, and in-app services, ensuring efficient and convenient resolution of customer issues.
We provide seamless operations and unmatched security
Dual Internet Connectivity
To ensure uninterrupted service, we have set up two separate Internet lines to guarantee consistent online access, which is important for maintaining seamless operations and communication.
Consistent Electricity Supply
Having a reliable electricity supply is key to our operational efficiency. We've put in place robust systems to ensure a steady power supply, preventing disruptions and maintaining continuous productivity.
Secure VPN for Every Device
Every device on our network is secured with a VPN connection, ensuring data privacy and a safe environment for handling sensitive information. This enhances overall security and maintains data integrity.
Personalized User Access
Each team member is assigned unique credentials, granting individual access that is both controlled and closely monitored. This system ensures enhanced security, effectively safeguarding our clients' sensitive information from unauthorized access.