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OUR INTEGRATIONS

Help Desk

freshdesk

Freshdesk

Online cloud-based customer support software providing help desk support with all smart automations to get things done faster.

freshservice

Freshservice

Cloud-based ITSM software for your service desk with powerful automation tools to manage incidents, assets, and more.

gorgias

Gorgias

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place.

groove

Groove

As the simplest help desk on the market, Groove is the #1 choice for growing businesses and lean teams.

helpScout

Help Scout

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

servicenow

ServiceNow

ServiceNow allows employees to work the way they want to, not how software dictates they have to.

zendesk

Zendesk

A service-first CRM company that builds software designed to improve customer relationships.

ZohoDesk

Zoho Desk

A context-aware customer service software that helps you put your customers at the heart of the company.

Data Exchange

Amazon DynamoDB

Amazon DynamoDB

A NoSQL, document database service in the cloud for internet-scale applications that need high performance and low-latency data access.

Amazon Redshift

Amazon Redshift

A data warehouse product that forms part of the larger cloud-computing platform Amazon Web Services.

Amazon S3

Amazon S3

an object storage service that offers industry-leading scalability, data availability, security, and performance.

Azure SQL Database

Azure SQL Database

A fully managed platform as a service (PaaS) database engine that handles most of the database management functions

Box

Box

A cloud-based content management system with collaboration, security, analytics, and other features related to files and information

Central Data Platform

Central Data Platform

A central database is used as intermediate storage (cache) to implement data synchronization templates.

Central Data Platform

Data Store

A database that can be used to store any type of items, e.g. Contacts, Products from a webshop, or Orders.

FTP

FTP

A standard communication protocol used for the transfer of computer files from a server to a client on a computer network.

Google BigQuery

Google BigQuery

A serverless, cost-effective and multi-cloud data warehouse designed to help turn big data into valuable business insights.

Google Cloud SQL

Google Cloud SQL

Cloud SQL makes it easy to set up, manage, and administer your PostgreSQL databases on Google Cloud.

Google Cloud Storage

Google Cloud Storage

A RESTful online file storage web service for storing and accessing data on Google Cloud Platform infrastructure.

Microsoft SQL Server

Microsoft SQL Server

A relational database management system that supports a number of applications, including business intelligence, transaction processing, and analytics.

MySQL

MySQL

A fully managed database service to deploy cloud-native applications and used for a wide range of purposes, including data warehousing, and e-commerce.

PostgreSQL

PostgreSQL

A free and open-source relational database management system (RDBMS) emphasizing extensibility and SQL compliance.

SFTP

SFTP

A file transfer protocol that leverages a set of utilities that provide secure access to a remote computer to deliver secure communications.

Snowflake

Snowflake

A cloud-based data storage and analytics service, generally termed "data warehouse-as-a-service". It allows corporate users to store and analyze data using cloud-based hardware and software.

Live Chat

Zendesk Chat

Zendesk Chat

Creates a personal connection with customers looking for support. It’s a fast and effective way to offer help without interrupting their browsing flow.

LiveChat

LiveChat

An online customer service software with online chat, help desk software, and web analytics capabilities.

Intercom

Intercom

Conversational relationship platform helping businesses build customer relationships through personalized, messenger-based experiences.

Analytics

PowerBI

PowerBI

A collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights.

Google Analytics

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand.

Collaboration

zoho

Zoho

An online office suite, online productivity suite or cloud office suite is an office suite offered in the form of a web application. It is accessed online using a web browser.

Confluence

Confluence

Confluence is a web-based corporate wiki (collaboration software) developed by Australian software company Atlassian.

CRM

Salesforce

Salesforce

A cloud-based customer relationship management (CRM) platform that helps organizations effectively streamline their sales and marketing operations.

HubSpot

Hubspot

An inbound marketing and sales platform that helps companies to attract visitors, convert leads, and close customers.

services-HITL-hero

Services

Human in the Loop

We are platform agnostic to deliver better, faster, cheaper BPO. We can consume any type of data from any application or client platform. It doesn’t matter what type of People as Service tasks are needed (from taking inbound phone calls to building complex AI data algorithms), we deliver the connection between people and programs. We create better staff and user experiences by completing the end-to-end work and automating redundant tasks.

HELPWARE HIGHLIGHTS

News And Press Releases

Proven Ways to Increase Your Customer Lifetime Value
Proven Ways to Increase Your Customer Lifetime Value
Customers are the lifeblood of every business. For a business to survive, it needs customers. However, few businesses understand that it is much better to focus on customer retention rather than customer acquisition. Because of this, precious time ...
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Top Opportunities for Data Labeling in 2022
Top Opportunities for Data Labeling in 2022
With artificial intelligence (AI) and machine learning (ML) technology gradually seeping into our daily lives, data and its appropriate use can cause a substantial impact on a company’s bottom line. ML algorithms can effectively use accurately ...
read more
5 Common Customer Service Mistakes and How to Avoid Them
5 Common Customer Service Mistakes and How to Avoid Them
Today’s competitive market offers consumers a plethora of options. With many companies offering identical products, the one area that can distinguish a brand from its competitors is exceptional customer service. Customers who have the option of ...
read more

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Core Services

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