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OUR INTEGRATIONS

Help Desk

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Freshdesk

Online cloud-based customer support software providing help desk support with all smart automations to get things done faster.

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Freshservice

Cloud-based ITSM software for your service desk with powerful automation tools to manage incidents, assets, and more.

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Gorgias

Gorgias builds a multi-channel helpdesk integrated with e-commerce merchants' back-office. It allows merchants to manage all their support from one place.

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Groove

As the simplest help desk on the market, Groove is the #1 choice for growing businesses and lean teams.

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Help Scout

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

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ServiceNow

ServiceNow allows employees to work the way they want to, not how software dictates they have to.

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Zendesk

A service-first CRM company that builds software designed to improve customer relationships.

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Zoho Desk

A context-aware customer service software that helps you put your customers at the heart of the company.

Data Exchange

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Amazon DynamoDB

A NoSQL, document database service in the cloud for internet-scale applications that need high performance and low-latency data access.

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Amazon Redshift

A data warehouse product that forms part of the larger cloud-computing platform Amazon Web Services.

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Amazon S3

an object storage service that offers industry-leading scalability, data availability, security, and performance.

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Azure SQL Database

A fully managed platform as a service (PaaS) database engine that handles most of the database management functions

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Box

A cloud-based content management system with collaboration, security, analytics, and other features related to files and information

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Central Data Platform

A central database is used as intermediate storage (cache) to implement data synchronization templates.

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Data Store

A database that can be used to store any type of items, e.g. Contacts, Products from a webshop, or Orders.

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FTP

A standard communication protocol used for the transfer of computer files from a server to a client on a computer network.

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Google BigQuery

A serverless, cost-effective and multi-cloud data warehouse designed to help turn big data into valuable business insights.

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Google Cloud SQL

Cloud SQL makes it easy to set up, manage, and administer your PostgreSQL databases on Google Cloud.

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Google Cloud Storage

A RESTful online file storage web service for storing and accessing data on Google Cloud Platform infrastructure.

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Microsoft SQL Server

A relational database management system that supports a number of applications, including business intelligence, transaction processing, and analytics.

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MySQL

A fully managed database service to deploy cloud-native applications and used for a wide range of purposes, including data warehousing, and e-commerce.

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PostgreSQL

A free and open-source relational database management system (RDBMS) emphasizing extensibility and SQL compliance.

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SFTP

A file transfer protocol that leverages a set of utilities that provide secure access to a remote computer to deliver secure communications.

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Snowflake

A cloud-based data storage and analytics service, generally termed "data warehouse-as-a-service". It allows corporate users to store and analyze data using cloud-based hardware and software.

Live Chat

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Zendesk Chat

Creates a personal connection with customers looking for support. It’s a fast and effective way to offer help without interrupting their browsing flow.

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LiveChat

An online customer service software with online chat, help desk software, and web analytics capabilities.

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Intercom

Conversational relationship platform helping businesses build customer relationships through personalized, messenger-based experiences.

Analytics

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PowerBI

A collection of software services, apps, and connectors that work together to turn your unrelated sources of data into coherent, visually immersive, and interactive insights.

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Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic, currently as a platform inside the Google Marketing Platform brand.

Collaboration

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Zoho

An online office suite, online productivity suite or cloud office suite is an office suite offered in the form of a web application. It is accessed online using a web browser.

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Confluence

Confluence is a web-based corporate wiki (collaboration software) developed by Australian software company Atlassian.

CRM

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Salesforce

A cloud-based customer relationship management (CRM) platform that helps organizations effectively streamline their sales and marketing operations.

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Hubspot

An inbound marketing and sales platform that helps companies to attract visitors, convert leads, and close customers.

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Services

Human in the Loop

We are platform agnostic to deliver better, faster, cheaper BPO. We can consume any type of data from any application or client platform. It doesn’t matter what type of People as Service tasks are needed (from taking inbound phone calls to building complex AI data algorithms), we deliver the connection between people and programs. We create better staff and user experiences by completing the end-to-end work and automating redundant tasks.

HELPWARE HIGHLIGHTS

News And Press Releases

Business Process Outsourcing for Fintech
Fintech, or financial technology, is the development of new technology that helps financial services achieve their objectives. Companies use these tools and services to improve, automate and streamline processes related to finances. As a business ...
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Customer Support in Fintech: Meeting Customer Expectations in an Always on World
Today's financial industry is in the midst of a massive shift as consumers turn to the fintech sector for personalized finances without traditional fees. In fact, fintech is one of the world's fastest-growing markets, with an annual growth rate of ...
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The Nexus of Employee Satisfaction and Productivity
A happy worker is a productive worker. This should seem like common sense! Employee satisfaction and productivity go hand-in-hand, which is why employers should always keep an eye on their workers’ satisfaction. Not to mention, happiness is ...
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Core Services

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