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85+
deployed and successful projects
70%
average cost reduction
100%
quality SLAs achieved on projects
1M+
tasks accelerated through integrations

Efficient Growth at Scale

We provide the capability to scale no matter the size or volume of the project.

Through best-in-class integrations and people empowerment, Helpware offers the platform and process to conquer your microtasking project.

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Agriculture
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Vehicles
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Robotics
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Sports
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E-Commerce

HELPWARE SERVICES

Easy to Start, Optimize & Scale

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Image & Video Annotation

The world has changed. Computer vision modeling has opened the door to allow machine learning and AI to both understand and interpret the world that surrounds all of us. To achieve success, these models require millions of data points and targeted inputs; deconstructing images and videos even to single-pixel points for in-depth analysis. We provide our clients with the highest quality image and video analysis in the form of consumable data. We leverage our platform, people, and full integration suite to deliver industry-leading services.

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Text Annotation (NLP)

As algorithms advance in the understanding of the natural language, it is vital to capture data in a way to empower the proper training through annotation. Our teams have experience working with structured and unstructured data in named entity recognition, sentiment analysis, text summarization, aspect mining, topic modeling, and machine translation. We drive the collection and quality enhancement across your language inputs to drive outcome-based learning.

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Embedded and Extracted Task Support

Helpware is uniquely positioned to help support and execute any type of task, regardless of the volume or type. Our team works tirelessly with industry leaders and disruptors — companies from legacy to unicorn in driving scale and optimization. These tasks are often embedded or hidden as part of larger workflows causing inefficiencies affecting both quality and time to process. We solve this problem by extracting the tasks requiring a human touch and consolidating them into a platform for optimized processing. This support is available for any task type including customer care, AI/ML feeders, and transactional activities. With highly scalable integration via applied API of human executors we identify, extract, and deliver the highest quality of task processing.

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Our Channels

What sets us apart?

Benefits of using Taskware

Managed Workforce

We ensure high quality and security by operating a scalable in-house staff with quality control layers to ensure your tasks are completed with high accuracy.

Savings at scale

We take the complexity out of scaling workloads. Take the burden and cost off of your employees from performing repetitive tasks and let us do the work.

Customizable workflows

Leverage our RESTful API to create task execution that fits into your organization and workflows with your own endpoints customized based on your individual situation.

Protection

Delivering enhanced compliance, regulatory focus, and security measures. We reduce potential threats to your process.

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WORKING WITH US

Getting Started is Easy

1

Schedule onboarding call

Let us have a call and we can know more about your project. We will provide you details about us and know the information about you.

2

Send us microtasks

Share with us microtasks, timelines, and the description of the project so we can set it up for you.

3

Sign off on training process

Describe what is the outcome that you would like to achieve.

4

We begin to execute

Once we have all the information from you, our helpers will make the task within your presetup timelines.

5

We QA

Our auditor will check all your data so that they fit your criteria.

6

Outputs are sent back to you via API or files

We will share your ready project in the easiest way you have chosen.

OUR GREATEST ASSETS ARE

Our Clients

HAPPY CUSTOMERS

Clients Reviews

5.05.0

The Helpware team is enthusiastic, contentious, and action-oriented. The team is highly motivated to assist us in whatever form necessary, and they always help us on time and with immense enthusiasm. The agents are bright, curious and driven, and it’s been my experience that everyone on the Helpware team cares deeply about the customer’s experience. I am consistently impressed by their resilience, kindness, and caring, in addition to their bias to action, which is a DoorDash core value as well! I’m thrilled to be partnering with them, and I highly recommend Helpware as a customer support solution provider.

5.05.0

The in-house team is happy with the quality of work and the customer service they've received. Helpware has met all needs, while their readiness to take on all kinds of projects and execute everything on time made them a reliable partner.

5.05.0

Since partnering with Helpware, the client has seen a boost in overall productivity and efficiency. The team learns and works fast without compromising quality. Their communicative and proactive attitude continues to pave the way for a long-term partnership. 

HELPWARE HIGHLIGHTS

News And Press Releases

Business Process Outsourcing for Fintech
Fintech, or financial technology, is the development of new technology that helps financial services achieve their objectives. Companies use these tools and services to improve, automate and streamline processes related to finances. As a business ...
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Customer Support in Fintech: Meeting Customer Expectations in an Always on World
Today's financial industry is in the midst of a massive shift as consumers turn to the fintech sector for personalized finances without traditional fees. In fact, fintech is one of the world's fastest-growing markets, with an annual growth rate of ...
read more
The Nexus of Employee Satisfaction and Productivity
A happy worker is a productive worker. This should seem like common sense! Employee satisfaction and productivity go hand-in-hand, which is why employers should always keep an eye on their workers’ satisfaction. Not to mention, happiness is ...
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Helpware expertise

Core Services

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Let’s chat about business process outsourcing for success

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