We’re proud to continue our international expansion with a new office in Georgia. This location has superior tech and top outsourced talent to continually expand opportunities for us and our clients.
We are currently headquartered in the US with multiple US locations as well as offices across the Ukraine, Mexico, Albania, the Philippines, Poland, Puerto Rico, and Germany. This all-encompassing international footprint gives us an advantage in delivering customized and exceptional customer experiences as well as superior tech and operational services. Our global and diverse top talent accelerates our innovation, and our people and purpose driven culture brings best-in-class solutions to our clients.
Today, we are excited to build our presence in the great culture of Georgia and provide our people and clients with endless opportunities. As in our other locations, we will build a trusting, people-oriented culture in Georgia that creates a results-driven environment for the benefit of everyone.
We want to thank each and every client for this expansion opportunity to continue advancing partnership growth. It is the amazing teamwork we share that drives success now and into the future.
We’re proud to continue our international expansion with a new office in Georgia. This location has superior tech and top outsourced talent to continually expand opportunities for us and our clients....
Digital Customer Experience
Helpware’s outsourced digital customer service connects you to your customers where they are. We offer business process outsourcing that drives brand loyalty including Call Center, Answering Service, Chat, Technical, and Email support. Expand customer satisfaction by staffing the right people with the right skills across all customer channels. The results are increased brand loyalty and competitive advantage.
Content Control & Verification
Helpware’s outsourced content control and verification expand your security to protect you and your customers. We offer business process outsourcing and technology safeguards including Content Moderation, Fraud Prevention, Abuse Detection, and Profile Impersonation Monitoring. Expand content control and verification by joining your team with ours. The results are enhanced safeguards and improved customer trust.
Helpware’s outsourced AI operations provide the human intelligence to transform your data through enhanced integrations and tasking. We collect, annotate, and analyze large volumes of data spanning Image Processing, Video Annotation, Data Tagging, Data Digitization, and Natural Language Processing (NLP). We consistently scale your training data and optimize your learning systems. The results are measurable data consumption, quality, and speed to automation.
Helpware’s outsourced back-office support leverages the best in API, integrations, and automation. We offer back-office support and transaction processes across Research, Order Processing, Data Entry, Account Setup, Annotation, Content Moderation, and QA. The results are improvement in turnaround, critical KPI achievement, enhanced quality, and improved customer experience.
Helpware’s outsourced microtasking solution includes the people, technology (integrations + automation), and platform to deliver the highest volume and most accurate tasking solution. Our experience is expansive across agriculture, vehicles, robotics, sports, and ecommerce. We drive the best in machine learning, data modeling, insurance, and transportation verification, and content labeling and moderation.
Human in the Loop
Helpware’s robust Integration and application of API for human support services allow you to create broad spectrum support and intervention based on your exact application or experience requirements. Our capability spans customer care, app support, expansive content, and data types. We create both learning and experience models: Driving outcomes through fully integrated API human task support.
Helpware’s outsourced business processing customized for start-ups accelerates your go-to-market strategy and brand awareness with customer-focused teams that are worthy of your customers. Our start-up solutions include Digital Customer Service, Content Control and Verification, AI Operations, Back-Office Support, Microtasking, and Human in the Loop. Expand team talent across all areas of customer engagement by joining your team with ours. The results are the faster product to market expansions with a competitive advantage.