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90%
customer check
300
game clients
6
countries
38%
grow retention

why us?

Services We Provide

Your countlessly loyal partner

Two-way communication and transparency are our top priorities in cooperation with our client. We see, listen and guide you towards achieving your goals while providing value, flexibility, ongoing innovation, and unexpectedly outstanding results.

Your countlessly loyal partner

Two-way communication and transparency are our top priorities in cooperation with our client. We see, listen and guide you towards achieving your goals while providing value, flexibility, ongoing innovation, and unexpectedly outstanding results.

Your countlessly loyal partner

Two-way communication and transparency are our top priorities in cooperation with our client. We see, listen and guide you towards achieving your goals while providing value, flexibility, ongoing innovation, and unexpectedly outstanding results.

Your countlessly loyal partner

Two-way communication and transparency are our top priorities in cooperation with our client. We see, listen and guide you towards achieving your goals while providing value, flexibility, ongoing innovation, and unexpectedly outstanding results.

helpware
Silver $3900 select plan
  • Fixed fee per month
  • The dedicated team of 1 Recruiter and 1 Researcher
  • Unlimited number of roles to work on
  • The unlimited number of candidates - our main target to hire the best candidate for you!
  • Market analysis and research
  • Competitors mapping
helpware
Gold $3900/4400 select plan
  • Fixed fee per month
  • The dedicated team of 1 Recruiter and 2 Researchers
  • Unlimited number of roles to work on
  • The unlimited number of candidates - our main target to hire the best candidate for you!
  • Market analysis and research
  • Competitors mapping
  • Job posting
  • Active sourcing of candidates
  • Culture fit matching
  • Schedule candidates interview
helpware
Platinum $4200/4650 select plan
  • Fixed fee per month
  • The dedicated team of 1 Recruiter and 2 Researchers
  • Unlimited number of roles to work on
  • The unlimited number of candidates - our main target to hire the best candidate for you!
  • Market analysis and research
  • Competitors mapping
  • Job posting
  • Active sourcing of candidates
  • Culture fit matching
  • Schedule candidates interview
  • Optimize vacancy
  • Conduct assessments
  • Getting in touch with the candidates

HAPPY CUSTOMERS

Clients Reviews

5.05.0

The Helpware team is enthusiastic, contentious, and action-oriented. The team is highly motivated to assist us in whatever form necessary, and they always help us on time and with immense enthusiasm. The agents are bright, curious and driven, and it’s been my experience that everyone on the Helpware team cares deeply about the customer’s experience. I am consistently impressed by their resilience, kindness, and caring, in addition to their bias to action, which is a DoorDash core value as well! I’m thrilled to be partnering with them, and I highly recommend Helpware as a customer support solution provider.

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5.05.0

The in-house team is happy with the quality of work and the customer service they've received. Helpware has met all needs, while their readiness to take on all kinds of projects and execute everything on time made them a reliable partner.

Support Me
5.05.0

Since partnering with Helpware, the client has seen a boost in overall productivity and efficiency. The team learns and works fast without compromising quality. Their communicative and proactive attitude continues to pave the way for a long-term partnership. 

Support Me
Microtasking 1

why us?

Our Approach

Finding highly skilled employees can be time-consuming and costly, that is why HelpwareHire team is always behind your back to help you! By using various modern approaches and technologies our main goal is to deliver great talents for your organization. We know that it is not enough to simply identify someone with the right experience that is why we always assess candidates across a continuum of past experiences and future potential, understand the value that the candidate can bring to your company, and always find specialists with a great cultural fit.

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why us?

Client Onboarding Process

Challenges

  • 1

    Kick-Off call

  • 2

    Business Trip

  • 3

    Weekly updates call

  • 4

    Monthly Cooperation Review

Solution

At this stage, the Helpware team on the scheduled call with a client needs to figure out Client needs and expectations, agree on the list of roles that the Client expects to get help with. Collect as much info as possible using the intake form and plan a business trip for AM (account manager/onboarding manager) and Recruiter that are going to work with the Client.

At this stage, the Helpware team on the scheduled call with a client needs to figure out Client needs and expectations, agree on the list of roles that the Client expects to get help with. Collect as much info as possible using the intake form and plan a business trip for AM (account manager/onboarding manager) and Recruiter that are going to work with the Client.

At this stage, the Helpware team on the scheduled call with a client needs to figure out Client needs and expectations, agree on the list of roles that the Client expects to get help with. Collect as much info as possible using the intake form and plan a business trip for AM (account manager/onboarding manager) and Recruiter that are going to work with the Client.

At this stage, the Helpware team on the scheduled call with a client needs to figure out Client needs and expectations, agree on the list of roles that the Client expects to get help with. Collect as much info as possible using the intake form and plan a business trip for AM (account manager/onboarding manager) and Recruiter that are going to work with the Client.